# Genially and the General Data Protection Regulation (GDPR)

> We know that in todays digital world safeguarding personal data is extremely important Were here to show you that Genially is not only a tool for creativity

Source: https://help.genially.com/en_us/genially-and-the-general-data-protection-regulation-gdpr-B1CjNvMan

Last updated: 2026-07-29T12:45:55.085Z

We know that in today's digital world, safeguarding personal data is extremely important. We're here to show you that Genially is not only a tool for creativity, but also a data protection fortress that guarantees your peace of mind. In this tutorial, we’ll cover:

*   How the law protects your privacy
    
*   Where Genially user data is stored
    
*   What happens when suppliers from outside the EU participate
    
*   Data collection: Transparent and justified    
    
*   Your data, your rights    
    
*   Our security breach notification protocol
    
*   Beyond GDPR: FERPA and COPPA laws
    

  

## How your privacy is protected by law

At Genially, we comply with data protection regulations. We are referring to the European Union's General Data Protection Regulation 2016/679 (GDPR), a robust set of guidelines designed to safeguard your personal data. 

Did you know that the GDPR is the strictest data protection regulation in the world? This is the rule we apply by default for everyone who uses Genially, whatever their plan, even if they connect from outside Europe. 

## Where is Genially user data stored?

We keep your personal data, production data, backup data, and metadata in a secure location within the European Union, specifically Ireland. This location helps us ensure that your data is protected and that we comply with all privacy regulations. 

Our main servers are located in an Amazon Web Service (AWS) data processing center. For your peace of mind, our servers comply with the highest security standards required by European data protection laws in order to prevent loss or theft, and also to avoid international transfers of our clients' data. Your information is in good hands.

  

## What happens when suppliers from outside the EU participate?

When we work with a supplier located outside the EU, we ensure that they meet the same data protection standards required by the GDPR. We use specific contracts and agreements to ensure that your data is always secure. 

Furthermore, if these suppliers are in the United States, we rely on the EU regulation that defines the [adequacy of the data policy between the EU and the US](https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en), and that ensures the protection of your personal data according to the privacy laws of the European Union. Your privacy is very important to Genially, and we are committed to protecting it at all times.

You can find more information about our providers in our [Privacy Policy](https://genially.com/privacy), in the 'Who do we share your data with?' section.

  

## Data collection: Transparent and justified

Whenever we collect data, it’s for a good reason. Or, as the law says, 'for legitimate reasons'. Genially gathers several types of information, such as your contact information, language preference, professional sector and role, and preferences and interests, among others.

Why do we do this? 

*   To manage pre-contractual relationships
    
*   To comply with contractual and legal obligations
    
*   To continuously improve the quality of our services
    
*   To seek your consent to process specific data
    

All data is encrypted by default, in transit and at rest, for everyone using Genially from anywhere in the world and with any plan. 

  

## Your data, your rights

Genially empowers you to exercise your data protection rights as set out by the GDPR. 

We keep your personal information only for as long as necessary for the purpose for which we collect it. This means that we will retain your data for as long as we have a contractual or business relationship with you. 

If you choose to object or to delete your data, we will only continue to store it (but not use it) if it is needed for legal reasons or to handle potential problems. 

  

## Our security breach notification protocol

In the unlikely event that a security breach occurs, we have an action protocol, which includes notifying the authorities immediately. The security of your data is non-negotiable, and we take prompt action to ensure that your rights and freedoms remain intact.

  

## Beyond GDPR: FERPA and COPPA laws

That’s not all; we comply with the FERPA and COPPA laws, which makes Genially a trustworthy platform even beyond EU borders.

As a tool used in schools and educational institutes and by minors, it is also our priority to provide a secure environment that protects the privacy of student data. Minors can let their creativity and ingenuity run free with Genially, in an environment that’s specially prepared and secured for them.

In compliance with these regulations, for a minor under 13 years of age to be able to use the tool in the US, we request authorization from a parent or guardian.  

As well as the fact that their personal information is protected and won’t be used for advertising purposes, certain features of Genially are also adapted to maintain the privacy of all the content they create. 

This way, all their creations are only accessible within the safe space in Genially, meaning they cannot be published on third-party sites like social media, nor indexed in search engines like Google. Similarly, features such as inserting external content or viewing social profiles are also blocked to guarantee the digital well-being of minors.

And, of course, families and guardians can contact Genially via [this website](https://genially.com/contact/) to access, modify, or delete the minor's information at any time. 

Your data is not just digits; it’s your identity. So whether you're a creative, a student, or a professional, know that Genially protects you and is looking out for your interests. 

Want to know the details of how Genially processes data? Have a look at [this document](https://drive.google.com/file/d/1-3TI18XstX7RFYHiK0lLZ9LlIx1NT2Ul/view) online.
